***Experiencing Issues With The Site? Please Read This!***

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This topic contains 12 replies, has 2 voices, and was last updated by Jak Angelescu Jak Angelescu 8 months, 3 weeks ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #178918
    Jak Angelescu
    Jak Angelescu
    Participant

    What’s up guys and dolls? I’ve noticed roughly three posts about having issues getting verified, posting riffs at all (even with the new method) accessing the lessons, and I’ve received numerous messages on Instagram about other issues. If you are experiencing ANY issues with the site, please leave your comment below and PLEASE DESCRIBE what steps you tried to do to fix it. It will help me attempt to trouble-shoot it better. I’m also going to create a new account (I was going to do this once but the hackers happened) so I can list out the proper NEW steps to get verified because they have slightly changed.
    I know some of you have attempted to contact the admins at their email address to no avail yet. Please bear in mind that the team is consistently busy with things we can’t even begin to imagine, and they DO try to get back to us as soon as they can. So you can all rest assured that they’re not brushing you under the carpet 🙂
    I’m sorry it took me a few days to really get this going. My life has gotten pretty busy lately.

    Your Weekly Advice: Keep being badasses. The #teachingsyn project has REALLY got this community sparked in ways I can’t describe and it’s unbelievably awesome! That’s all I got. You all are fucking awesome!

    #178920
    Adam Ashbridge
    Adam Ashbridge
    Participant

    Hi,

    We’ve already spoken before about the problems I’ve been having trying to get verified and uploading riffs.

    I’m using social connect with my Facebook, but it won’t let me with google, it kerps saying that there is an error with the page no matter which browser i do this step on. So it’s all going round in a vicious circle at the moment haha

    I hope this can get sorted soon, as it will be great when we can all use this great school to it’s full potential again 😁

    Thanks

    Adam

    #178925
    Jak Angelescu
    Jak Angelescu
    Participant

    Hello Adam! I made a new account to go through the steps to see what I got. I too, linked my profile to Facebook and tried to upload a video. It didn’t work as it still said I needed to verify my account. I remember having to do this with Google as well when I first started. However, I am not getting an error message, the page simply just doesn’t load. I tried with all five Gmail accounts I have and not one works.
    So I’ll report this as well as I still can’t get my account verified.

    HOWEVER, you can click on your profile and I believe it was under the settings “Edit profile”. If you go down, you should see something that says “request verification”. If you click that, a request to be verified will be sent to the admins. If you can’t find it, let me know and I’ll be glad to walk you step by step. Until then, I’ll write the admins as well and let them know this is a problem.

    For the time being, you are more than welcome to upload your riffs in the forum section. When there was still a bug being worked out, many students did it this way 🙂

     0 likes
    #178926
    Jak Angelescu
    Jak Angelescu
    Participant

    I also noticed that the links you gave to your social media pages are broken. Make sure you used the correct links for them. If you used the correct one, I’ve noticed this with other people’s profiles as well and I may have to address this as well. Thanks for being so understanding and patient. We’ll get this figured out for you 🙂

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    #178927
    Adam Ashbridge
    Adam Ashbridge
    Participant

    Thanks for the quick reply!

    I’ve already clicked on the request verification button, i did so about 2 weeks ago. But, as you mentioned, my social media links are broken? Hmm, that’s strange. I’ll check them again and retry, but I’m sure i put the correct ones in…

    Thanks for that info 😊

     0 likes
    #178930
    Jak Angelescu
    Jak Angelescu
    Participant

    Wow… I’m so sorry that you’ve been having this issue for so long! I’ll get this resolved ASAP.

    Make sure your link to your instagram looks like this one…
    https://www.instagram.com/guitarninjacat/

     0 likes
    #178932
    Adam Ashbridge
    Adam Ashbridge
    Participant

    That’s okay, it’s not your fault this has happened, it’s just a bit unfortunate that’s all. I’ve updated all my links now, it seems like it was only the Facebook one that was working! Haha

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    #178933
    Adam Ashbridge
    Adam Ashbridge
    Participant

    P.S. the links are working now, so hopefully that won’t be a problem anymore 😁

    #178934
    Jak Angelescu
    Jak Angelescu
    Participant

    Sweet! Try uploading a riff now quickly and tell me if you get the “verify with google” thing again. Then try to verify with Google once more.

    #178935
    Adam Ashbridge
    Adam Ashbridge
    Participant

    It’s still doing the same thing 🙁 it won’t let me connect through google as it says this page is not working…

     0 likes
    #178936
    Jak Angelescu
    Jak Angelescu
    Participant

    Okay, thank you so much for double checking on that. I’ll get this brought to their attention for you 🙂

     0 likes
    #178937
    Adam Ashbridge
    Adam Ashbridge
    Participant

    No problem. I was hoping it would be fixed, but no such luck haha

    Thankyou for your help, you’ve been brilliant! 😁

    #178938
    Jak Angelescu
    Jak Angelescu
    Participant

    Awww thanks. I try. 🙂

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